GDPR Compliance

GDPR Compliance

Sealed Energy Systems® (SES Batteries) – General Data Protection Regulation Notice

Scope of This Notice

This notice applies to individuals located in the European Economic Area (EEA), United Kingdom, or Switzerland who interact with SES Batteries, whether as customers, prospective OEM partners, or professional contacts.

SES Batteries is an Indian manufacturer. Our primary customer base is domestic. However, we supply battery packs to OEM companies exporting to European markets, and we may receive enquiries or professional contact data from individuals in the EEA. Where that applies, the GDPR and UK GDPR impose obligations on how we handle your data. We take those obligations seriously.

Who Is Responsible for Your Data

Data Controller: Sealed Energy Systems® (SES Batteries) Ambala Cantt, Haryana, India info@sesbatteries.com

What Personal Data We Process

For EEA/UK contacts, we may process the following categories of personal data:

Data Type	Examples
Identity data	Name, job title, designation
Contact data	Email address, phone number, company address
Business data	Company name, industry sector, technical requirements
Correspondence	Emails, enquiry form submissions, meeting notes
Application data	CV, cover note (for career enquiries only)

We do not process special category data. We do not process data relating to children. We do not make automated decisions using your personal data.

Lawful Basis for Processing

Purpose	Lawful Basis (GDPR Art. 6)
Responding to a technical or commercial enquiry	Art. 6(1)(b), Pre-contractual steps
Maintaining records of a customer or supplier relationship	Art. 6(1)(c), Legal obligation / Art. 6(1)(f), Legitimate interests
Processing a job application	Art. 6(1)(a), Consent / Art. 6(1)(b), Pre-contractual steps
Sending follow-up communications on an open enquiry	Art. 6(1)(f), Legitimate interests

Where we rely on legitimate interests, our interest is in maintaining professional business relationships and responding to unsolicited commercial enquiries. We have assessed that this does not override the rights and freedoms of the individuals concerned, given the strictly B2B and professional nature of our contact.

International Data Transfers

SES Batteries processes data in India. India is not currently designated as a country with an adequacy decision under GDPR. Where we receive personal data from EEA or UK contacts, we apply appropriate safeguards, including:

• Limiting data access to staff directly involved in the relevant enquiry or relationship
• Applying the same data minimisation and retention principles described in our Privacy Policy
• Not transferring EEA/UK contact data to any third party outside India without explicit consent, except where required by law

Your Rights Under GDPR

As an EEA or UK data subject, you have the following rights:

• Right of access: obtain a copy of the personal data we hold about you
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request deletion where we have no overriding legal basis to retain it
• Right to restriction: ask us to pause processing while a dispute is resolved
• Right to data portability: receive your data in a structured, machine-readable format
• Right to object, object to processing based on legitimate interests
• Right to withdraw consent, where processing is consent-based, withdraw at any time without affecting prior processing

To exercise any right, write to info@sesbatteries.com.
Subject: GDPR Data Request We will respond within 30 calendar days.

Right to Lodge a Complaint

If you believe SES has not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with your national supervisory authority:

• EEA contacts: The data protection authority in your EU member state
• UK contacts: The Information Commissioner’s Office (ICO), ico.org.uk

We would, however, welcome the opportunity to resolve any concern directly before a formal complaint is raised. Please contact us first.

Retention Periods

Data Type	Retention Period
Enquiry data (no contract)	3 years from last contact
Active customer/supplier records	Duration of relationship + 7 years
Job applications (unsuccessful)	12 months from receipt
Legal or contractual correspondence	7 years

 

Policy Updates

This notice will be updated to reflect changes in our practices or applicable law. The effective date is shown at the top of the page. EEA/UK contacts will be notified of material changes where we hold your contact details.